Director, Planning and Business Intelligence, Dr Clare Hourigan


The University operates in an increasingly complex internal and external environment, within this context the Planning Office is a key resource to the University's senior management and broader community. The role of the Planning Office is to provide management information and analysis to support evidence-based decision making.

The Planning and Business Intelligence Office is headed by the Director (Planning and Performance Analysis), and is structured into two sections:


  • Planning and Performance Analysis
  • Business Intelligence

The Planning and Performance Analysis group reports to the Deputy Director (Planning and Performance Analysis), whilst the Business Intelligence group reports to the Associate Director (Business Intelligence).

Dr Clare Hourigan, Director 7 334 60620

Dr Hourigan is responsible for providing strategic analysis and advice to the Vice-Chancellor, Chief Operating Officer and other senior management on matters related to planning, strategy, institutional performance and government policy. Clare pro-actively leads the Planning group in providing a client focussed service to all UQ staff in a range of areas from federal government reporting, business intelligence, load modelling, admissions, student satisfaction and graduate outcomes.

Planning and Performance Analysis Group

The Planning Office plays a critical role in formulating the University’s strategic and operational agendas, monitoring and reporting on performance, undertaking strategic information analysis including environmental scans and supporting quality assurance initiatives.

Jenny Gill, Deputy Director, Planning and Performance Analysis +61 7 336 59195

Jenny is responsible for assisting the Director, Planning in providing support for University’s leaders. She has a specific focus on strategic and operational planning, tracking performance against strategic KPIs, and monitoring higher education policy. She leads the planning and performance analysis team in ensuring quality outputs for student load projections, Federal Government compliance and reporting, domestic admissions monitoring, national student and graduate surveys, and key international rankings. She has previously worked as a School Manager, Faculty student adviser, and held the position of Manager, Load Planning within the Planning and Business Intelligence unit.

Belinda Woodhead, Student Load Forecasting Analyst +61 7 334 64452

Belinda is responsible for the preparation of student load and income projections, monitoring compliance with the University’s funding agreement for Commonwealth Supported Places, undertaking admissions monitoring, reporting on the University’s progress against its planned student load, and undertaking institutional research activities that investigate and analyse trends and scenarios in relation to student numbers and funding.

Elice Garcia, Manager, Strategic Analysis +61 7 344 31319

Having worked at UQ for a number of years across different organisational units, Elice has developed in-depth knowledge of the university data collections. Utilising this knowledge, Elice leads a small team dedicated to providing high-level analysis and information to support the University’s strategic goals. Elice is responsible for providing business intelligence insights that support policy development and institutional performance monitoring and reporting.

Sasha Vaynberg, Senior Planning and Performance Analyst +61 7 334 31319

Sasha undertakes research and analysis across a wide range of data sources used for the production of planning and performance management information at UQ.

Kathleen McDonnell, Senior Reporting Analyst +61 7 336 52631 

Kathleen manages the co-ordination of UQ's statutory reporting requirements for the Australian Government’s Higher Education Student Data Collections, including data quality control and assurance.

Jessica Wang, Planning Analyst +61 7 336 51090 

Jessica undertakes research and analysis across a wide range of data sources used for the production of planning and performance management information at UQ. Jessica is responsible for reporting on a range of performance data, Federal government higher education student data, and the University's Environmental Scan document.

Lequin Wu, Planning Support Analyst +61 7 334 60383

Lequin has a background in engineering and accounting and provides analytical support for a wide range of activities including the strategic planning and operational planning processes.

Business Intelligence Group

The Business Intelligence Group supports UQ’s business intelligence and analytical needs by providing data and reports via the UQ Data Warehouse and UQ Reportal. BIG is responsible for the management, maintenance and development of the UQ Data Warehouse, UQ Reportal and BusinessObjects reports. The UQ Data Warehouse is the repository for business intelligence at UQ , while the UQ Reportal enables access to BusinessObjects reports and data.

Business Intelligence Group, PBI Support +61 7 336 52595

PBI Support staff are available to assist with all UQ Reportal queries, including accessing and modifying standard reports, bespoke reporting, publishing to Unit Reports, BusinessObjects training and data source/UQ Data Warehouse development.